Question 1

Do you offer a free design consultation?

Accepted Answer

Yes, we offer a completely free, no-obligation design consultation. We visit your home to measure your space and discuss your requirements. Call us on 01733 686767 or email info@abjkitchensandbedrooms.co.uk to book.

Question 2

Where is your showroom located?

Accepted Answer

Our showroom is located at 3 Brassey Close, Peterborough, Cambridgeshire, PE1 2AZ. We're open Monday to Friday from 8am to 6pm, and Saturday from 10am to 2pm.

Question 3

What areas do you serve?

Accepted Answer

We serve Cambridgeshire, Lincolnshire, and the wider East Midlands region, including Peterborough, Cambridge, Huntingdon, Lincoln, Stamford, Leicester, and surrounding areas.

Question 4

How long does a kitchen installation take?

Accepted Answer

A typical kitchen installation takes 5-7 working days. Installation timescales depend on the scope and complexity of your project. We provide a detailed timeline during your design consultation.

Question 5

Do you remove and dispose of old kitchens?

Accepted Answer

Yes, we handle complete removal and disposal of your old kitchen as part of our installation service. Our team will carefully remove existing fixtures and arrange proper disposal.

Question 6

Can you work with my existing budget?

Accepted Answer

Absolutely. We work with clients across all budget ranges. During your free consultation, discuss your budget with us, and we'll create designs that work within your financial parameters.

Question 7

What warranty do you provide?

Accepted Answer

We provide a comprehensive 10-year warranty on all our bespoke kitchens and fitted furniture. Our warranty covers manufacturing defects and workmanship for the full 10-year period.

Question 8

Do you provide site surveys before quoting?

Accepted Answer

Yes, a detailed site survey is a crucial part of our service. During your free consultation, we measure your space accurately, assess structural considerations, and identify any challenges.

Question 9

What payment options do you offer?

Accepted Answer

We offer flexible payment options including interest-free finance plans. A deposit is typically required to secure your project, with the balance due upon completion.

Question 10

Can you design fitted bedrooms and wardrobes?

Accepted Answer

Yes, we specialise in bespoke fitted bedroom furniture including walk-in wardrobes, fitted wardrobes, and custom bedroom suites. Our expert designers will maximize your space.

Question 11

Do you offer media wall installation services?

Accepted Answer

Yes, we design and install bespoke media walls that complement your living space. Our media walls combine stylish design with integrated storage for television and entertainment equipment.

Question 12

What design styles do you specialise in?

Accepted Answer

We work across all design styles to match your personal taste. Whether you prefer contemporary minimalist, traditional classic, or modern handleless cabinetry, our team can bring your vision to life.

Question 13

Are your kitchens locally manufactured?

Accepted Answer

Yes, all our bespoke kitchens and furniture are manufactured in our Peterborough workshop. This means faster lead times than national retailers and superior quality control.

Question 14

What is your 10-year guarantee?

Accepted Answer

Our comprehensive 10-year guarantee covers all manufacturing defects, workmanship, and materials from installation date. Full guarantee terms are provided with your final quote.

Question 15

Will kitchen installation be disruptive?

Accepted Answer

A typical kitchen installation takes 5-7 working days with some noise and dust. We provide protective coverings, clean up daily, and work between 8am-5pm. Most customers manage well.

Question 16

Can I change my design after approval?

Accepted Answer

Minor tweaks after approval are usually accommodated at no extra cost if we haven't started manufacturing. Significant redesigns may incur delays. Chat with us about changes as early as possible.

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